Terms & Conditions

Welcome to Credita Limited's website. By accessing our website or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Credita Limited is a company registered in England and Wales under registration number 16115430, with its registered office at 55-57 Seabank Road, Wallasey, England, CH45 7PA

(1) Services Provided

We provide a range of professional business services tailored to support your business needs. Our offerings include website development, contract drafting, HMRC and ICO registration, and a pre-paid tax management service. We also provide general business and financial support, including bookkeeping and customised financial tracking templates, such as spreadsheets, designed to help you maintain clear, accurate, and organised records.

Our standard accounting services are available to individuals aged 18 and over. We also offer youth accounting services for individuals aged 13 to 17, provided that appropriate parental or guardian consent has been obtained prior to engagement.

Credita Limited is not a registered accountant, chartered accountant, or regulated accounting firm in the United Kingdom. We do not hold any formal accounting qualifications, regulatory authorisations, or professional memberships. As such, we do not offer any regulated or licensed financial services. All services provided are limited to basic, non-regulated accounting and administrative support services which we are lawfully permitted to offer without registration or professional regulation.

We do not offer VAT returns, payroll services, auditing, advanced tax planning or complex tax advice, investment advice, company secretarial services, or advanced financial statements.

(2) Use of Website

You agree to use this website only for lawful purposes. You shall not engage in any activity that may harm, interfere with, or disrupt the website or its services, including unauthorized access, data breaches, or fraudulent activities.

(3) Use of Credita Nest portal

As part of our services, clients may be granted access to our online client portal, Credita Nest. By using Credita Nest, you acknowledge and agree to the following:

You may use Credita Nest to upload, manage, and update your financial documents, track income and expenses, view upcoming deadlines, and access information related to your Tax Reserve Service. (Tax Reserve Terms & Conditions)

Access to Credita Nest is granted solely for your business use in connection with services provided by Credita Limited. You may not share your login credentials or allow any unauthorised access to your account.

You are responsible for maintaining the confidentiality of your login information and for any activity that occurs under your account.

While we take reasonable steps to ensure the security and availability of Credita Nest, we do not guarantee uninterrupted access and shall not be liable for any system downtime or data loss that may occur.

The use of Credita Nest is subject to the same limitations of liability, intellectual property rights, and data protection obligations as the rest of our services.

(4) Payments

If you engage in services provided by Credita Limited, payment terms and conditions will be outlined in your service agreement.

Failure to make payments in accordance with the agreed terms will result in your account being placed in a negative status. If payments remain overdue and we are unable to resolve the matter directly, your account may be transferred to a debt collection agency for further action. You understand and agree that this may involve additional fees.

Once you register for our service, we will issue monthly invoices for your current financial year. Payments will be collected via direct debit on a monthly basis. Your first invoice and direct debit will include a backdated amount covering the period from the start of your financial year up to the date of your first payment. For example, if your financial year runs from 6th April to 5th April the following year, your monthly fee is £50, and you sign up on 1st June, your first invoice and direct debit will cover the period from 6th April to 1st June (2 months × £50 = £100). Subsequent payments will then continue at £50 per month.

(5) Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Credita Limited and is protected under intellectual property laws. You may not copy, reproduce, distribute, or use any content without prior written consent.

(6) Identification and Anti-Money Laundering Compliance

In compliance with legal requirements, we conduct identity verification and anti-money laundering checks before providing services. You agree to provide all necessary documentation as requested. Failure to comply may result in service suspension or termination.

(7) Limitation of Liability

Credita Limited shall provide its services with reasonable care and skill, in accordance with Section 49 of the Consumer Rights Act 2015.

The Client expressly acknowledges that all services are provided on a general administrative and support basis only, and that:

Credita Limited does not provide regulated accountancy, tax advice, legal advice, or financial advice;
All bookkeeping, tax preparation, and administrative work is carried out solely on the basis of information supplied by the Client; and
Credita Limited does not guarantee any specific outcome, tax position, refund, saving, or acceptance by HMRC.

To the fullest extent permitted by law, Credita Limited shall not be liable for:

(a) Any loss arising from incomplete, inaccurate, misleading, untimely, or withheld information supplied by the Client or on the Client’s behalf;

(b) Any penalties, fines, interest, surcharges, or enforcement action imposed by HMRC or any other authority arising from the Client’s acts, omissions, delays, or failures;

Nothing in this Agreement shall exclude or limit Credita Limited’s liability for:

Death or personal injury caused by negligence;
Fraud or fraudulent misrepresentation;
Any breach of the Client’s statutory rights under the Consumer Rights Act 2015.

Subject to the above, Credita Limited’s total liability, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total fees actually paid by the Client to Credita Limited in the three (3) months immediately preceding the event giving rise to the claim.

(8) Amendments

We reserve the right to modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any updated terms.

(9) Severability

If any provision of these Terms and Conditions is deemed invalid, the remaining provisions shall continue in full force and effect.

(10) Complaints

We strive to provide excellent service, but if you have any concerns, please contact us at complaints@credita.co.uk. We will address your complaint promptly and fairly.

(11) Governing Law

These Terms and Conditions shall be governed by the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England and Wales.

(12) Privacy Policy

By using our website, you consent to the collection, storage, and processing of your personal data in accordance with our Privacy Policy.

(13) Contact Information

For any queries regarding these Terms and Conditions, please contact us at info@credita.co.uk.

These Service Terms and Conditions (“Terms”) apply to your use of the Tax Reserve Prepaid Tax Management Service (“Service”) provided by Credita Limited, a company registered in England and Wales (Company No. 16115430), with its registered office at 55-57 Seabank Road, Wallasey, England, CH45 7PA (“Credita”, “we”, “us”, or “our”). By using our Service, you (“Client”, “you”, or “your”) agree to these Terms. If you do not agree, you should not use the Service.

(1) Service Overview

The Tax Reserve service is a prepaid tax administrative service designed to help clients manage their estimated tax obligations by spreading the cost over regular monthly payments. This service does not involve savings, deposits, investment products, or any regulated financial activity, and is strictly administrative in nature.

Credita Limited is not authorised or regulated by the Financial Conduct Authority (FCA) and does not provide financial, legal, or investment advice. You remain solely responsible for any tax liabilities and financial decisions. Independent advice should be sought where appropriate.

(2) Service Delivery and Client Obligations

Credita will use the financial information you provide to estimate your annual tax liability and determine a suggested monthly contribution. These monthly contributions are collected as prepaid service fees for administrative support in managing your tax obligations.

Credita may, at its discretion, apply a portion of these fees towards making payments to HMRC on your behalf, provided your account is in good standing and sufficient prepaid contributions have been received. These funds are not earmarked or held separately for your benefit and remain under the full control of Credita.

You must provide accurate and up-to-date financial records, declare all taxable income, and notify us of any changes to your financial position. Failure to do so may result in errors in your tax planning, for which Credita accepts no liability.

(3) Payment Terms and Schedule

Payments to HMRC on your behalf will be scheduled in line with statutory tax deadlines and made solely at Credita’s discretion, subject to the availability of sufficient prepaid service fees.

If your prepaid contributions are insufficient to meet your HMRC liability, you will be solely responsible for any shortfall. Any surplus contributions after your return has been filed may be retained by Credita as administrative revenue or used to offset future service charges, at Credita’s sole discretion.

The Service Fee consists of the following components:

Tax Planning Contribution – Funds that Credita may use to manage and facilitate HMRC payments on your behalf.

Administrative and Service Fee – A fee of 9.06% of your monthly contribution, retained by Credita to cover service delivery, customer support, and operational costs.

Account Opening Fee – A one time fee of £9.99 applies to all new applications. Clients with an active monthly accounting contract will receive complimentary access to this service; however, the monthly Administrative and Service Fee of 9.06% will still apply.

All payments are collected by Direct Debit to Credita’s designated business account.

(4) Legal Status of Client Payments

All payments made to Credita under this agreement are treated as service revenue upon receipt. These amounts do not constitute deposits, client money, savings, trust funds, or e-money balances. Clients may not withdraw or reclaim any part of their payments.

Credita retains full legal and beneficial ownership of all payments received and is under no obligation to refund, hold, or return funds for any reason unless legally required to do so.

All contributions will be paid directly to HMRC when your payments on account for your Tax Return are due.

(5) Overpayments

All contributions are paid directly to HMRC. Any overpayments will be credited to your HMRC account and can be applied towards your next year’s tax return. Alternatively, you may request a direct refund from HMRC.

(6) Limitation of Liability

Credita will provide the Service with reasonable skill and care but does not guarantee accuracy, HMRC acceptance, or prevention of penalties.

Credita is not responsible for any late, missed, or insufficient HMRC payments caused by inaccurate information, late submissions, or a lack of prepaid contributions.

In any case, Credita’s total liability will be limited to the total Administrative and Service Fees you have paid in the 12 months prior to any claim.

(7) Regulatory Disclosure

Credita Limited is not FCA-regulated. The Tax Reserve Service does not involve any of the following:

Deposit accounts
Savings schemes
Credit facilities
Tax pooling
Client money holding
Escrow arrangements
Investment advice

This is a prepaid service for tax administration only.

(8) Authorisation for HMRC Payments

You authorise Credita to remit payments directly to HMRC using your prepaid allocations. Credita is under no obligation to advance, lend, or supplement payments beyond the prepaid amounts collected under this Agreement. You remain fully responsible for meeting your legal tax obligations.

(9) Data Protection and Privacy

Credita processes personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and our Privacy Policy.

We may share data with HMRC, authorised payment processors, and legal or regulatory authorities when required. Your data may be retained for as long as required by law for audit and compliance purposes.

You authorise Credita to process your personal and financial information for the purposes of delivering the Service in accordance with our Privacy Policy

(10) Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales. If any provision of these Terms is found to be invalid, the remaining provisions will remain fully enforceable.

(11) Contact Information

If you have any questions or wish to contact us regarding these Terms, please email tax-reserve@credita.co.uk

By using our Service, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

(1) Service Overview

Credita Trade Credit is a business-to-business service that allows eligible clients of the Credita Tax Reserve programme to request payments to third-party suppliers on their behalf, up to a defined limit. This service is designed to support the day-to-day business needs of sole traders by enabling the purchase of materials, tools, and services essential to their operations.

You do not receive funds directly. Instead, Credita pays the approved supplier, then invoices you for the total amount, plus a fixed administration fee. This is not a credit or loan agreement and is not regulated by the Financial Conduct Authority (FCA).

(2) Eligibility and Business Use

To be eligible for Trade Credit, you must have an active Tax Reserve agreement with Credita. You must operate as a sole trader and all use of this service must be for legitimate business purposes only.

Before using the service, you must:

Submit a Purchase Request Form outlining the item(s), supplier, and cost

Complete a signed Business Declaration Form confirming that you are acting for business purposes and not as a consumer

You confirm that you are entering this arrangement in the course of your business and that you understand this service is not regulated by the FCA and does not carry consumer protections under the Consumer Credit Act 1974.

(3) How to place an Order

To use Trade Credit, you must follow this step-by-step process:

Submit a Purchase Request

You must complete a Purchase Request Form via the Credita Trade Credit portal. This must include full details of the goods or services required, the name and contact details of the supplier, and the total estimated cost including VAT.

Business Use Declaration
Before the request is considered, you must complete and sign a Business Declaration Form, which confirms you are requesting this service in a business capacity and not for personal use.

Review and Approval
Once both documents are received, Credita will review the request. If approved, a confirmation email will be sent to you. Requests may be rejected at Credita’s discretion.

Credita Pays the Supplier
Credita will pay the agreed amount directly to the third-party supplier. You will not receive any funds directly under any circumstances.

Invoice Issued to Client
You will be issued an invoice for the amount paid to the supplier plus a 23.6% administration fee of the total order value. This invoice is due within 30 days.

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(4) Payment Terms & Late Fees

Invoices must be paid in full within 30 days of issue. If you fail to pay on time, your account will be placed in arrears. A £75 late payment fee will apply, and your account may be referred to a third-party debt recovery agency, which may add further costs. Failure to pay may also result in you losing access to both the Trade Credit and Tax Reserve services.

(5) Not a Credit Agreement

This service is not a loan, credit facility, or regulated agreement. Credita is not FCA-authorised and does not provide consumer credit services. You are not borrowing money, you are requesting that Credita temporarily pay a supplier on your behalf under a deferred invoicing model. There is no interest charged, only a one-off administration fee for use of the service.

(6) Use of Funds and Misuse

You agree to use this service solely for genuine business purchases. You must retain proof (e.g. receipts or supplier invoices) that confirm business use.

Any personal use, misuse, or misrepresentation may result in immediate termination of your agreement, full repayment demands, and potential legal action.

Credita reserves the right to report fraudulent misuse to the relevant authorities.

(7) Liability

Credita is not responsible for any issues related to the goods or services purchased using this service. Any disputes or problems must be resolved directly with the supplier. Your contract of supply is with the third party, not Credita.

Credita accepts no responsibility for delays, product issues, service faults, or losses arising from supplier failures.

(8) Suspension and Termination

We reserve the right to suspend or terminate your access to the Trade Credit service at any time if:

You miss a repayment
You misuse the service or provide false information
You breach any terms of your agreement with Credita

Termination does not cancel your obligation to pay any outstanding invoices.

(9) Regulatory Disclosure

Credita Limited is not authorised or regulated by the Financial Conduct Authority (FCA). The Trade Credit service does not involve any of the following:

Consumer credit agreements
Personal loans or Business Loans
Deposit accounts
Savings schemes
Credit facilities
Client money handling
Escrow arrangements
Hire purchase or lease agreements
Investment advice or financial planning

The Trade Credit service operates solely as a business-to-business deferred invoicing arrangement, whereby Credita pays a third-party supplier on your behalf and invoices you for repayment. It is offered exclusively to verified sole traders and business clients for legitimate business purposes.

(10) Data Protection and Privacy

Credita processes personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and our Privacy Policy.

You authorise Credita to process your personal and financial information for the purposes of delivering the Service in accordance with our Privacy Policy

(11) Governing Law and Disputes

(12) Contact Information

If you have any questions or wish to contact us regarding these Terms, please email trade-credit@credita.co.uk

By using the Credita Trade Credit service, you confirm that you have read, understood, and agreed to these Terms and Conditions.

Credita Limited provides business administrative services, general accounting support services, and prepaid tax allocation management services.

The following disclosure sets out our legal and regulatory status in full:

(1) Non-Regulated Status

Credita Limited is not authorised, licensed, or regulated by any financial services or accountancy regulatory body. Specifically:

Credita Limited is not authorised or regulated by the Financial Conduct Authority.
Credita Limited is not a member of, nor regulated by, any recognised professional accountancy body such as ICAEW, ACCA, CIMA, ICAS, or AAT.
Credita Limited does not act as an authorised tax advisor, investment advisor, legal advisor, or financial planner.

All services provided are limited to basic, non-regulated accounting and administrative support services which we are lawfully permitted to offer without registration or professional regulation.

Credita Limited is wholly owned and managed by Scott Heyes, who is presently undertaking a BSc (Hons) in Accounting and Finance at The Open University. Additionally, Mr. Heyes is pursuing professional qualifications through the Institute of Certified Bookkeepers, specifically ICB Level 2 and Level 3 (AICB and MICB)

(2) Scope of Services

Credita Limited provides the following services:

General business administrative support;
Bookkeeping services;
Preparation and submission of self-assessment tax returns based on information provided by clients;
Custom financial tracking spreadsheets and record-keeping templates;
Basic financial organisation and business advice;
Credita Tax Reserve prepaid tax allocation management service;
Website development services
Contract drafting services
HMRC self-assessment registration support
ICO registration support

Credita Limited does not provide:

Regulated accountancy services (including statutory audits or regulated tax advice);
Advanced tax planning or complex tax structuring;
Financial advice or wealth management;
Legal advice;
Investment advice or pension advice;
Credit facilities, lending, or savings products;
Regulated financial products or services.

(3) Tax Reserve Service Structure

The Tax Reserve service is a prepaid administrative tax management solution designed to help clients allocate estimated tax liabilities into monthly service payments throughout the year. The service includes:

Tax liability estimation based on client-provided information;
Monthly prepaid service fee collection;
Internal allocation of prepaid funds for future HMRC tax payment obligations;
Execution of HMRC tax payments on behalf of clients using prepaid allocations.

(4) Treatment of Client Payments

All payments made to Credita Limited for any service, including the Tax Reserve service, are treated as prepaid service fees.
Client payments are recognised as business revenue upon receipt.
Client payments do not constitute client money, deposits, savings accounts, trust funds, investments, or financial instruments.
No client funds are segregated or held on trust. No withdrawals, transfers, or refunds are available except as expressly required by law.
Credita Limited retains full ownership, control, and discretion over all amounts received.

(5) Financial Advice Disclaimer

Credita Limited does not provide financial advice, tax advice, legal advice, investment advice, or credit advice. All information provided is for administrative assistance only. Clients are encouraged to seek independent professional advice where appropriate.

(6) Regulatory Summary

Credita Limited is not regulated by the Financial Conduct Authority (FCA).
The services provided by Credita Limited do not involve deposit-taking, savings accounts, investment services, e-money, payment accounts, credit facilities, or client money arrangements.
The Tax Reserve service operates strictly as a prepaid administrative service model.

(7) Data Protection Compliance

Credita Limited is registered with the Information Commissioner’s Office (ICO) under registration number ZB949093 and complies with:

The UK General Data Protection Regulation (UK GDPR);
The Data Protection Act 2018.

Client data may be shared with HMRC, authorised payment processors, subcontractors, and legal or regulatory authorities as required to deliver services or comply with applicable laws.

(8) Anti-Money Laundering & KYC Compliance

Credita Limited may request client identification, verification documents, and supporting information to comply with anti-money laundering (AML), counter-terrorist financing (CTF), and Know Your Customer (KYC) obligations. Failure to provide requested documents may result in suspension or termination of services.

All Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance checks are conducted through Creditsafe. Creditsafe is a global business intelligence provider specialising in business credit reports and B2B solutions. As a leading provider of company credit scores and credit report information, Creditsafe serves over 200,000 subscribers worldwide. Their data encompasses both private and public companies, including financial performance, credit ratings, and details on directors and shareholders.

(9) Contact Information

For regulatory or compliance enquiries, please contact:

Credita Limited

Compliance Department

Address: 55-57 Seabank Road, Wallasey, England, CH45 7PA

Email: compliance@credita.co.uk